- Personal items and platform tickets
- Tourist Information Center
- Coin Lockers
- Foreign currency exchange machines
- Station Map of Major Stations
- Lost and Found
Personal items and platform tickets
You are responsible for bringing and keeping your personal items with you. Please note that you may be prohibited from bringing personal effects on board if there is a risk of causing transportation disruption, such as on crowded trains.
A personal item fee of ¥280 will be charged for personal items that require a fee. However, you may only bring up to two items with you. When travelling with us, please purchase a “personal item ticket” from a ticket machine and present it to a station attendant at the ticket gate.
Tourist Information Center
Kyoto
-
KANSAI TOURIST INFORMATION CENTER KYOTO
Certified as a category 3 Tourist Information Center by the JNTO, we are an information center focused on giving tourism information solely to visitors to Japan.
Our collection of travel information from all over the country allows us to provide tourism information not just for Kyoto, but for the whole of Japan. We also sell passes for shinkansen, JR Line trains and private railways and we offer arrangements for domestic flight tickets, hotels and traditional ryokan inns, as well as for bus tours exclusively for visitors to Japan. Additionally, all of our staff can speak English, and we also have staff that can speak Chinese (Pekingese, Cantonese).
- Services Available:
- Domestic lodging/trip arrangement, JR Line/Private railway/Highway bus/Sightseeing Bus reservation arrangement, Sale of passes for visitors to Japan, Luggage storage service, Same-day delivery, Home delivery (within Japan), Foreign currency exchange machine
- Available Languages:
- English, Chinese (Pekingese, Cantonese), Korean
- Open hours:
- 10:00~17:30 (excluding 12/30~1/3)
- Phone:
- +81-(0)75-341-0280
- Address:
- Front of Kyoto Station (Kyoto Tower Building 3rd Floor)
Kyoto
-
KEIHAN Tourist Information Center GIONSHIJO
"I want to visit famous places in Kyoto."
We hope that you come to the tourism information center in Keihan Railway's Gion-shijo Station when you feel that way. Just wandering around with a guidebook in your hand is a waste! Our staff, masters in Kyoto tourism, can let you know about recommended spots and other special information!
- Services Available:
- Tourism information, Sale of unlimited ride passes, Sale of trip fortunes
- Available Languages:
- English (Chinese, Korean, Thai and Russian are also possible through a translation service)
- Open hours:
- 10:00~18：00
- Address:
- within Gion-shijo Station (KH39) > Map
Coin Lockers
Keihan Electric Railway has installed rental lockers at the following stations for your convenience.
Refer to the station maps provided for the precise location in each station.
Locker availability by train interval
Note: Use the scroll bar to view the tables about rental lockers.
| Station | Location | Size | ||||
|---|---|---|---|---|---|---|
| XS | S | M | L | XL | ||
| KH54 Nakanoshima |
Outside the ticket gate | - | 13 | 6 | - | 2 |
| Station | Location | Size | ||||
|---|---|---|---|---|---|---|
| XS | S | M | L | XL | ||
| KH01 Yodoyabashi (Station map) |
Outside West ticket gate no. 0, next to the stairway (ICOCA lockers) |
- | 17 | 3 | 2 | 2 |
| Outside West ticket gate no. 0, next to the stairway (ICOCA lockers) |
15 | 12 | 2 | 2 | - | |
| Near the West ticket gate | - | 11 | - | 2 | - | |
| Near the West ticket gate (one-coin lockers) |
- | 10 | - | - | - | |
| KH02 Kitahama (Station map) |
Next to ticket sales (ICOCA lockers) |
- | 21 | 6 | 4 | - |
| KH03 Temmabashi (Station map) |
Outside the West ticket gate | - | 50 | 11 | 4 | 2 |
| Next to the Information Station (ICOCA lockers) |
- | 11 | 3 | 2 | - | |
| KH04 Kyobashi (Station map) |
Near the Station Office | - | 70 | 7 | 2 | 4 |
| Next to the Station Office (one-coin lockers) |
- | 10 | - | - | - | |
| On the first floor next to MOYORI ICHI (ICOCA lockers) |
- | 11 | 3 | 4 | - | |
| Katamachi Exit stairway 1 | - | 5 | 3 | 2 | - | |
| Katamachi Exit stairway 2 (one-coin lockers) |
- | 10 | - | - | - | |
| Next to the Katamachi Exit ticket gate | - | 15 | 6 | - | - | |
| In the middle of the third floor concourse | - | 22 | - | 6 | - | |
| KH20 Hirakata-koen |
On the Demachiyanagi-bound platform | - | 12 | - | - | - |
| On the Yodoyabashi-bound platform | - | 25 | 3 | 4 | - | |
| Next to ticket sales outside the ticket gate on the Yodoyabashi side | - | 11 | 3 | 1 | - | |
| KH21 Hirakatashi (Station map) |
Corridor outside the ticket gate on the second floor | - | 28 | 8 | 2 | - |
| Corridor outside the ticket gate on the second floor (one-coin lockers) |
- | 15 | - | - | - | |
| Corridor outside the ticket gate on the second floor (ICOCA lockers) |
- | 26 | 6 | 4 | - | |
| Outside the East ticket gate | - | 10 | 3 | - | - | |
| KH24 Kuzuha (Station map) |
First floor of the Kuzuha Station building | - | 40 | 14 | - | 2 |
| KH26 Iwashimizu-hachimangu (Station map) |
Outside the ticket gate | - | 10 | 3 | 2 | - |
| KH28 Chushojima (Station map) |
Inside the North ticket gate | - | 10 | 6 | 4 | - |
| KH30 Tambabashi (Station map) |
Inside the South ticket gate | - | 8 | - | - | 2 |
| Outside the South ticket gate | - | 15 | 8 | - | 2 | |
| KH34 Fushimi-inari (Station map) |
Outside the Demachiyanagi-bound platform ticket gate | - | 20 | 13 | 10 | 1 |
| On the Yodoyabashi-bound platform | - | 10 | 6 | 4 | - | |
| KH36 Tofukuji (Station map) |
On the Demachiyanagi-bound platform | - | 15 | 6 | 4 | - |
| On the Yodoyabashi-bound platform | - | 15 | 6 | 4 | - | |
| KH37 Shichijo (Station map) |
Outside the dedicated Demachiyanagi-bound ticket gate | - | 15 | - | - | 2 |
| Outside the dedicated Yodoyabashi-bound ticket gate | - | 15 | - | - | 2 | |
| KH38 Kiyomizu-gojo |
Next to ticket sales (ICOCA lockers) |
- | 15 | 7 | 4 | - |
| Inside the ticket gate | - | 10 | 2 | 6 | 2 | |
| KH39 Gion-shijo (Station map) |
Exit 8/9 corridor (ICOCA lockers) |
10 | 65 | 38 | 30 | 2 |
| KH40 Sanjo (Station map) |
Outside the central ticket gate (ICOCA lockers) |
- | 6 | 6 | 6 | - |
| Outside the North ticket gate (ICOCA lockers) |
- | 27 | 11 | 12 | 2 | |
| KH42 Demachiyanagi (Station map) |
Outside the Eizan Electric Railway ticket gate | - | 5 | 6 | 4 | - |
| Outside the Eizan Electric Railway ticket gate (ICOCA lockers) |
- | 16 | 6 | 8 | - | |
| Below exits 3/4 (B1 level) | - | 15 | 6 | 4 | - | |
| Station | Location | Size | ||||
|---|---|---|---|---|---|---|
| XS | S | M | L | XL | ||
| KH77 Uji (Station map) |
Outside the ticket gate (ICOCA lockers) |
- | 12 | 9 | 4 | - |
| B1 level corridor | - | 10 | 6 | 2 | - | |
Current as of April 2025
Precautions for locker use
- Locker access hours are from the first train departure until the final train of the day (some exceptions apply.)
- An additional day charge accumulates after 1 a.m.
- Lockers may be rented for up to three days. Items that have not been collected after three days will be stored by Keihan Electric Railway at a separate location for up to 30 days. Items left beyond 30 days will be disposed of according to the Terms of Use.
- Please note that locker dimensions may vary slightly depending on the installation location.
Foreign currency
exchange machines
The automated foreign currency exchange machine converts foreign currency (paper money only) into Japanese yen. The machine uses a touch panel and supports four different foreign languages. Users can exchange 12 different currencies into Japanese yen.
Foreign currencies
US dollar, euro, British pound, Australian dollar, Chinese renminbi (yuan), Hong Kong dollar, South Korean won, New Taiwan dollar, Singapore dollar, Thai bahts, Indonesian rupiah, and Malaysian ringgit
Machine locations
Yodoyabashi, Kitahama, Temmabashi, Chushojima, Fushimi-inari, Kiyomizu-gojo, Gion-shijo, Sanjo, Demachiyanagi, and Uji stations
Hours of operation
5:00–24:00 (all year round)
Maximum exchange amount
Up to 100,000 yen per exchange
Notes:
1. This service only converts foreign currency (paper currency only) into Japanese yen.
2. The foreign currency exchange rates change daily. The rates include a service charge.
Station Map of Major Stations
Click on a station to display the map of that station.
To Osaka
-
KH01Yodoyabashi Station
Transfer to the Midosuji Subway Line
-
KH02Kitahama Station
Transfer to the Sakaisuji Subway Line
-
KH03Temmabashi Station
Transfer to the Tanimachi Subway Line
-
KH04Kyobashi Station
Transfer to JR andthe Nagahori Tsurumi-ryokuchi Subway Line
-
KH21Hirakatashi Station
Transfer to Katano Line
- KH24Kuzuha Station
- KH26Iwashimizu-hachimangu Station
-
KH28Chushojima Station
Transfer to Uji Line
-
KH30Tambabashi Station
Transfer to Kintetsu Railway
- KH34Fushimi-inari Station
-
KH36Tofukuji Station
One station to Kyoto Station on JR
- KH37Shichijo Station
- KH39Gion-shijo Station
-
KH40Sanjo Station
Transfer to the Tozai Subway Line
-
KH42Demachiyanagi Station
Transfer to Eizan Electric Railway
- KH77Uji Station
To Kyoto
Lost and Found
If you have lost your belongings in a Keihan Railway train or at a Keihan Railway station...
An inquiry about lost articles can be made at any Keihan station.
Contact on the day you lost the article
- Contact a station attendant in the station office or at a ticket gate.
- If there is no station attendant, please use the nearest intercom.
- Keihan Railway Customer Center 06-6945-4560
- Weekdays: 9:00 – 19:00
Saturdays and holidays: 9:00 – 17:00
Seven days a week (except December 30 to January 3)
Contact after noon on the day following the day you lost the article
Lost and Found Center 06-6353-2431
- *Weekdays: 8:30-20:30 / Saturdays and holidays: 8:30-19:30
- *Seven days a week / Business hours may change during the Bon holiday period and the year-end and New Year period.
Inquiries about lost articles can be madeat any Keihan station and the Customer Center.
If you have lost your belongings on the Otsu Line
- Contact a station attendant in the station office or at a ticket gate.
- If there is no station attendant, please use the nearest intercom.
- Keihan Railway Customer Center 06-6945-4560
- Weekdays: 9:00 – 19:00
Saturdays and holidays: 9:00 – 17:00
Seven days a week (except December 30 to January 3)
Precautions
- You are responsible for your own transportation expenses when you claim a lost article.
- When claiming a lost article, please be sure to bring an ID (a document that verifies your name and address issued by a public institution) with you.
- If someone else claims a lost article on your behalf, he / she will need to show a letter of proxy that you have written and his / her own ID (a document verifying his / her name and address issued by a public institution).
- If lost articles comprise food, etc., we may dispose of them before the storage period ends.