How to use your QR code
to pick up your pass

If you have already purchased a pass for visitors to Japan and have an exchange QR code,
you can use it at one of the exchange locations listed below to pick up your pass.
  • Step Step number 1

    Please come with your QR code ready.
    You can bring a paper printout or just present the screen of your mobile device showing the QR code.

    Step 1
  • Step Step number 2

    Present your QR code to a representative
    at the exchange counter.

    QR codes can be used for the following passes:

    • KYOTO-OSAKA SIGHTSEEING PASS (1day or 2day)
    • KYOTO SIGHTSEEING PASS (1day)
    • KYOTO-OSAKA SIGHTSEEING PASS
      (Greater KURAMA & KIBUNE area)
    • KYOTO-OSAKA SIGHTSEEING PASS (for Hirakata Park)
    • KYOTO-OSAKA SIGHTSEEING PASS 1day (Osaka Metro) *Includes some Osaka Metro stations and nearby facilities
    • OTSU SIGHTSEEING PASS *Includes some Keihan Main Line stations
    Step 2

Exchange locations

Keihan stations

Exchange hours: Between the first and last train departures of the day

*Note: The Premium Car icon Premium Car Icon in the linked PDF indicates Premium Car ticket windows.

  • Premium Car ticket window

    Premium Car ticket window

  • Station office

    Station office

Osaka metro stations

  • Osaka

    The KYOTO-OSAKA SIGHTSEEING PASS 1day (Osaka Metro) is the only pass available at the following location:
    Shin-Osaka Station (M13):
    Subway Information Counters *Exchange hours: 9:00 to 15:30
    Ticket counters selling commuter passes *Exchange hours: Weekdays and Saturdays 7:00 to 20:00, Sundays and Holidays 9:00 to 18:00
    Umeda Station (M16):
    Ticket counters selling commuter passes *Exchange hours: Weekdays and Saturdays 7:00 to 20:00, Sundays and Holidays 9:00 to 18:00
    Namba Station (M20) (North Area):
    Subway Information Counters *Exchange hours: 9:00 to 15:30
    Tennoji Station (M23):
    Ticket counters selling commuter passes *Exchange hours: Weekdays and Saturdays 7:00 to 20:00, Sundays and Holidays 9:00 to 18:00

Kansai International Airport Terminal (KIX)

Exchange hours: 7:00 to 22:00

Precautions when making an exchange

Mobile phone qrcode

1. An exchange QR or authentication code can be used only once to make an exchange for a pass. Used codes cannot be used for an exchange. Contact your sales travel agency for further details.

2. No pass refunds or changes will be made.

3. Passes will not be reissued if lost.

4. A separate charge will incur for travel outside of the valid area or when boarding the Premium Car.

5. When the valid period expires, the pass becomes invalid.

*QR Code is registered trademark of DENSO WAVE INCORPORATED