FAQ

Regarding Stations

  • Q1

    Can tickets be purchased at stations with a credit card?

    A1

    Credit cards cannot be used to purchase tickets.

  • Q2

    Can trains be boarded with an IC Card? Additionally, where can IC Cards be purchased/charged?

    A2

    Trains can be boarded with an IC Card. Please check the page below for more details. (Click here for details)

  • Q3

    Where are the coin lockers located and how big are they?

    A3

    Please check the page below. (Click here for details)

  • Q4

    Where are the elevators located?

    A4

    Please check the page below. (Click here for details)

  • Q5

    What should I do if I forget an item in a train or station?

    A5

    Please check the page below. (Click here for details)

Regarding Trains

  • Q1

    Can Limited Express trains be boarded with only a ticket?

    A1

    They can be boarded with only a ticket. Please be aware that riding the sixth car (Premium Car) of certain Limited Express trains and Liner trains requires the purchase of a separate reserved seat ticket. Please check this page for more details. (Click here for details)

  • Q2

    Where can the reserved seat tickets for the Premium Car be purchased?

    A2

    Tickets can be purchased from Keihan Info-Stations at Limited Express stations, as well as the Premium Car Cashless Ticket Machines located on the platforms and concourses of limited express stations. Please check this page for more details. (Click here for details)

Regarding the Sightseeing Pass

  • Q1

    Where can it be purchased after coming to Japan?

    A1

    It can be purchased at the Kansai International Airport, at certain hotels and tourist information centers. It is still possible to buy tickets online. Please check these purchase locations for more details. (Click here for details)

  • Q2

    Where can it be purchased before coming to Japan?

    A2

    It can be purchased at travel agencies in each country outside of Japan. It is still possible to buy tickets from the official website in advance.

  • Q3

    Is there a need to specify the day the Sightseeing Pass will be used when making the purchase?

    A3

    There is no need to specify the day the Sightseeing Pass will be used.

  • Q4

    Is there a Sightseeing Pass for children?

    A4

    While the passes are fundamentally Adult only, the Kyoto-Osaka Sightseeing Pass (for Hirakata Park) has child passes.

  • Q5

    Can the Sightseeing Pass be used to ride the Keihan Bus?

    A5

    The Sightseeing Pass cannot be used to ride the Keihan Bus.

  • Q6

    Are there any facilities that offer benefits to Sightseeing Pass holders?

    A6

    A variety of facilities offer benefits. Please check the page below for details. (Click here for details)

  • Q7

    Is there an expiration date on the Sightseeing Pass?

    A7

    Each pass has a different validity period. For more information, check the page for the specific pass.

  • Q8

    Are refunds available for the Sightseeing Pass?

    A8

    Please make inquiries to the place of purchase.

Regarding Sightseeing

  • Q1

    Are there tourist information centers?

    A1

    There is a Keihan Tourist Information Center in Gion-shijo Station. Additionally, there is a Kansai Tourist Information Center on the 3rd floor of the Kyoto Tower (front of JR Kyoto Station). Please check the page below for details. (Click here for details)

  • Q2

    Where should I get off to go to the Fushimi Inari Taisha Shrine?

    A2

    Get off at Fushimi-inari Station and walk for about 5 minutes. Express, sub-express and local trains stop at Fushimi-inari Station. Please check the route map below for details. (Click here for details)

  • Q3

    Where should I get off to go to the Kiyomizu-dera Temple?

    A3

    Get off at Kiyomizu-gojo Station and walk for about 25 minutes. Sub-express and local trains stop at Kiyomizu-gojo Station.
    Please check the route map below for details. (Click here for details)

  • Q4

    What if I want to switch to Keihan Railway from Kyoto Station, Osaka Station or Namba Station?

    A4

    Please check the page below. (Click here for details)

Regarding Buses

  • Q1

    Is it possible to check luggage if taking a sightseeing bus?

    A1

    It is possible, however, large luggage may be denied to maintain a balance with other customers.

  • Q2

    How do I reserve/purchase tickets for sightseeing buses?

    A2

    In addition to reserving them from here (Click here for details), they can be reserved at travel agencies or purchased the day of at the bus stop.